Jul 20, 2020 05:20:06 AM by Senjo M
Hello,
I have an ongoing hourly contract and I initiated tracking yesterday through Dektop App. However, when I tried to login today, it's showing that I left the room. I haven't done it purposely. I'm not sure whether it happened by mistake. Now I am not able to enable time tracking. Can anyone help me?
Senjo
Jul 20, 2020 05:26:45 AM by Goran V
Hi Senjo,
Could you please clarify which room have you left? I checked your contract and I can see that it's still active and should be listed under the Desktop app.
If you`re not able to see it, I would recommend reinstalling our Desktop app. Thank you.
Jul 20, 2020 05:29:22 AM by Senjo M
Hi Goran,
Thanks for the response.
My team member had added me again. I checked it in a different system as well. Still the time tracking option is not visible.
Senjo
Jul 20, 2020 06:33:23 AM by Goran V
Hi Senjo,
Our team reached out to you via ticket t assist you further with your contract, thank you.