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Senjo's avatar
Senjo M Community Member

Hourly Contract - Time tracking not visible on Desktop App

Hello,

 

I have an ongoing hourly contract and I initiated tracking yesterday through Dektop App. However, when I tried to login today, it's showing that I left the room. I haven't done it purposely. I'm not sure whether it happened by mistake. Now I am not able to enable time tracking. Can anyone help me?

 

Senjo

3 REPLIES 3
Goran's avatar
Goran V Retired Team Member

Hi Senjo,

 

Could you please clarify which room have you left? I checked your contract and I can see that it's still active and should be listed under the Desktop app.

If you`re not able to see it, I would recommend reinstalling our Desktop app. Thank you.

~ Goran
Upwork
Senjo's avatar
Senjo M Community Member

Hi Goran,

Thanks for the response.

My team member had added me again. I checked it in a different system as well. Still the time tracking option is not visible.

 

Senjo

Goran's avatar
Goran V Retired Team Member

Hi Senjo,

 

Our team reached out to you via ticket t assist you further with your contract, thank you.

~ Goran
Upwork