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82abe924
Community Member

Hourly Payment

Hello! It was my first time working with an hourly contract. Upon completion of the contract, the customer terminated the contract and left a positive review. But he paid only one week of work (only 3 hours). There are still 10 hours left unpaid. When can I expect payment for these 10 hours? And how to be sure that he will pay money? Should I be worried?

2 REPLIES 2
yofazza
Community Member

Hi, see here first:

 

https://www.upwork.com/nx/reports/overview/?tab=in-progress

 

See if all payments you expect are there in any or all of the tabs.

 

If not, you might misunderstood something about how hourly project works.

tlsanders
Community Member

Clients are billed automatically for hours logged (though they have a chance to review and dispute). This happens one week at a time, not based on project completion. 

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