Avery O wrote:
On this thread, Valeria has noted information about Hourly Mediation, which I would also like to add here:
"Upwork will authorize payment of all hours that meet the criteria for Hourly Payment Protection The freelancer may refund the hours for work that does not clearly relate to the client’s project, or they must reach another agreement with the client with respect to those hours."
In this case, the purpose of the mediation is to be able to facilitate the discussion between you, and your client, and help both parties come to a mutual agreement. You may also want to refer to this article in the Terms of Service for more information about mediation on hourly contracts.
Avery, once again you send us to a three year old thread, which fundamentally contradicts the current version of 7.2 on the legal pages you then refer to....