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52b27676
Community Member

Hourly work was not paid

Hello, I got this job, I finished the job less than a week ago, Monday, the money was supposed to come today, but the money did not come today and the employer does not pay, what should I do, this is my first job. 

https://www.upwork.com/ab/reports/freelancer/weekly-summary?range=20220926-20221002

https://www.upwork.com/nx/wm/workroom/31556896/overview

https://www.upwork.com/nx/wm/workroom/31556896/timesheet?timesheetDate=2022-09-26

https://www.upwork.com/nx/wm/workroom/31556896/details

2 REPLIES 2
spectralua
Community Member

You have contract running? Have no access to see your links. Tracked time with desktop app will be paid.

AveryO
Community Manager
Community Manager

Hi Farzod, 

I checked your account and it looks like you're referring to an hourly contract where you logged time last week. Your earnings on Upwork are processed according to the Weekly Billing Cycle. Payments released for fixed-price contracts go through a 5-day security period and will be available to you once the security period is over. 

 

For hourly contracts, all the hours logged are automatically invoiced to your client, and funds become available following the Weekly Billing Cycle. Kindly check the schedule below:

  • Week 1 – Freelancer logs time using the Upwork desktop app and Work Diary.
  • Week 2 – Hours within the weekly limit invoice to your clients on Monday. They have until Friday to review the work. Then the review period ends.
  • Week 3 – Earnings become available on the following Wednesday.

You may read through each tab to know when you should expect the payment to be available on your account. If you check your Reports page (Reports > Overview), you will see where in the billing cycle the payment is. If the payment is in the Pending tab, this means it's already in the security period.

 

You might want to review the information shared in this help article for more information.


~ Avery
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