Oct 28, 2020 01:03:47 AM by Zain M
Hey there, I am working on two hourly jobs where most of the work is done on mobile and I add manual hours on these jobs. The added manual hours are being updated on Work Diary and Work In progress but these hours are not being updated on thwe Upwork Desktop app. I have been doing the job for two weeka and it never happened before. Kindly inform me, Is it a glitch on Upwork Desktop app or something else?
Regards,
Zain Mushtaq
Solved! Go to Solution.
Oct 28, 2020 01:30:18 AM by AleksandarD A
Hi Zain,
Could you please open the Upwork Desktop App, go to Settings > Advanced and click on 'Restart' as shown in this screenshot? Let us know if the hours didn't sync after trying that so that we can assist you further.
Thank you.
Oct 28, 2020 01:30:18 AM by AleksandarD A
Hi Zain,
Could you please open the Upwork Desktop App, go to Settings > Advanced and click on 'Restart' as shown in this screenshot? Let us know if the hours didn't sync after trying that so that we can assist you further.
Thank you.
Oct 28, 2020 01:49:21 AM by Zain M
Hours have been updated on Desktop app as well. Thanks for solving the problem 🙂
Nov 6, 2020 03:29:33 AM by Zain M
Hey Aleksander, I am facing the same issue again (hours not being sync on Desktop app0. I have tried the procedure recommended by you but this time the hours are still not sync. Kindly help me in this regard.
Thank You
Nov 6, 2020 04:59:54 AM by Nikola S
Hi Zain,
Please try the troubleshooting tips shared in this help article. If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly. If you have any further question feel free to follow up, we will be happy to help. Thank you.
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