Sorry about the delay. We'll follow up with you directly via the ticket shortly. It looks like you reported two separate issues in the ticket and it's been escalated to the appropriate team.
Hours are not getting updated in the profile, I seem to have been stuck at 426 over a week now. is there a bug that everyone is facing? Or Am I doing something wrong?
Note:- This is on the profile, I understand it takes time to update the Hours under the work history section.
Nothing worked.. It is still showing the same after 24 hours. It has been stuck at 426 hours for the past few weeks. Wherein it should be close to 480, I was even paid for these hours.
But my Hours worked updated every hour and it showed on my profile too uptil last Saturday & those weren't billed hours, just the hours worked.
Is there a new Policy Update on Billed Hours & Hours Worked on Upwork?
If so, please share with us.
Recently i noticed my total working hours is sticking to 6124 (total hours) since 3 days when i check my profile it's showing me "Last worked 3 days ago" while i am countinous working atleast 6 hours/day.
Please keep in mind that the hours you have worked for this week will be counted once your client is billed for them. Clients on hourly contracts are billed every Monday for the hours tracked in the previous week. Thank you.
I understand it but what about my daily work? My profile showing me "Last worked 3 days ago" and i'm working on daily basis. Is this not impacting for my upcoming projects?