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namita_shakya
Community Member

Hours worked not Updating!!

Hi

 

Well the work week has ended and my hour are not updated on my profile. 

Usually it update every hour as I proceeded on my hourly contracts, but it hasn't since the past week.

PLEASE HELP ME OUT. 

 

Thanks

Namita. 

ACCEPTED SOLUTION

Hi Sriraman,  

 

I see that you already have a ticket regarding your concern. Please update this on your ticket, so that our team is able to continue assisting you further. Thank you!

~ Bojan
Upwork

View solution in original post

42 REPLIES 42
rj_go
Community Member

Same here, mine was 1485 hours for weeks now.

aocumen
Community Manager
Community Manager

Hi Rikki Justin, 

The team has confirmed that the number of hours on your profile is correct. Are you able to share an estimate on the number of hours you think should be reflecting on your profile? 


~ Avery
Upwork
gnakeur
Community Member

Hello Avery,

You could just explain to freelancers that hours are supposed to updade after client is billed and what we all expririenced some time before was just a bug which allowed to update hours worked in live mode. Why you need to check someone`s profile when it is obvious what is the issue?

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