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How Can I change Language Proficiency?

Active Member
Lisa A. B Member Since: Jul 7, 2016
1 of 9

Greetings Upwork-ers


I keep getting a message that I don't have  native English proficiency which is annoying because I am a native speaker! I'm losing out on good projects that have this requirement which is frustrating. I can't find a way to email support and the steps listed in the tutorial aren't making sense as  the links they refer to don't exist--thinking this tutorial was done before some interface changes. 


Does anyone  know how I can correct this so my profle shows native English?


Much thanks!


Valeria K Moderator Member Since: Mar 6, 2014
2 of 9

Hi Lisa,


Go to Find Work> Profile and then hover your mouse over "Languages" on the right. You will see a pencil icon, click on it and you will be able to change your level of English.



~ Valeria
Active Member
Adah Jachin M Member Since: Jan 17, 2018
3 of 9

Hi Valeria,


I've followed the steps you've provided, but there's no "Language" option. What I can only see are the Hourly Rate, Portfolio, Skills, Certifications, Tests, Employment History, Education, Other Experiences.



Avery O Moderator Member Since: Nov 23, 2015
4 of 9

Hi Adah Jachin, 


Are you able to see this section on your profile?

Screen Shot 2018-01-18 at 3.52.12 PM.png

Active Member
Kathleen Joy C Member Since: Apr 17, 2018
5 of 9

Tried checking mine. Could not find it either. Smiley Sad

Community Guru
Nina K Member Since: Nov 29, 2017
6 of 9

Hi Kathleen,

When following going to the language section of your profile as shown in Avery's screenshot, you do have to hover the mouse over the section in order for the pencil to appear so that you can edit your language proficiency.

Active Member
Kathleen Joy C Member Since: Apr 17, 2018
7 of 9

language.JPGThere is a Language section yet even if I had my mouse hovered over it, nothing happens - no pencil or whatsoever.

Active Member
Kathleen Joy C Member Since: Apr 17, 2018
8 of 9

Sorry. I saw it and had it changed. Thank you so much! Smiley Happy

Active Member
Zeeshan A Member Since: Apr 10, 2019
9 of 9