May 3, 2020 05:29:19 PM by Kaan Onur K
Hello, my balance approved today and I want to buy connect with that, but there is no any option to buy with Upwork balance. I want to remove my bank account info, but again Upwork does not let me to remove it. So, I do not want to buy any connect with my credit card now. I could not find the Upwork balance option in the website.
May 3, 2020 10:00:44 PM by Avery O
When you try to purchase Connects on this page what happens when you click on the Buy Connects button?
Also, on this page, do you have the option to remove your billing method?
Aug 4, 2020 12:46:17 AM by Goran V
To purchase connects you will need to go to Settings > Membership & Connects > Add Connects.
Could you also please share more details about the button you`re referring to so that I can investigate it further? Thank you.
Nov 18, 2020 08:15:49 PM by April Rose M
Nov 18, 2020 10:39:13 PM by Joanne Marie P
Hi April Rose,
I checked your account, and I can see that you have added your credit card on file. Is there an error message when you tried to purchase Connects?