As Qd above. ^
It's weird because I could swear this has been asked before, but in Searching I couldn't find it (not regarding the frequence, I mean...I see other posts about this stat in general).
I like to use it as sort of an advance yardstick to guess at what my private feedback would be. Not foolproof, obviously, but it's been fairly accurate for me in the past. However, I've recently had two projects close and haven't seen the update.
Solved! Go to Solution.
@Igor M wrote:
And Job Success score updates about every 2 weeks. Check in the My Stats
Well, yes. This is specific to client satisfaction, though.
My JSS did update, as normal.
My client satisfaction has seemed to update much more randomly, although if the poster above is correct and it's every three completed jobs, that makes sense.
BTW, my JSS changed this period but my client satisfaction is exactly the same.
Yeah, similar to your situation, I had two successful contracts close in a week but no change in the "Clients Who Recommend" stat. What Support told me about every third contract seems correct, as I then completed another job and immediately saw the number go up.