I have some finished projects on Upwork and they all have 4-5 stars (you can check https://www.upwork.com/freelancers/~015dc4d1ec0edd2922)
But percentage of my Job Success is 50. Why that? How can improve it?
I will be grateful for any help
It is worthwhile thinking about how you can improve client satisfaction. For example, for every hour worked, I like to update my clients on the progress that has been made. If I am away from my desk, I will say how long I will be away for. Communication skills are important to improve client satisfaction. It is imperative to appear competent with every word you speak. Always do your very best to tell the client that what they want is possible.
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