Feb 22, 2021 11:19:50 PM by Muhammad Z
How can I change my response to client feedback? Is there any option for that?
Feb 22, 2021 11:33:20 PM by Preston H
re: "How can I change my response to client feedback? Is there any option for that?"
There is no button you can click to change your response to client feedback.
For future reference, follow this general rule:
Don't respond to client feedback.
Feb 22, 2021 11:45:08 PM by Muhammad Z
Is that any option that client can change feedback for me and I for the client?
Feb 22, 2021 11:56:31 PM by Goran V
Hi Muhammad,
Yes clients and freelancers can enable each other to change the feedback they have provided on the contract. To learn more about this, check out this Help Article. Thank you.
Feb 23, 2021 12:01:27 AM by Petra R
Goran V wrote:Yes clients and freelancers can enable each other to change the feedback they have provided on the contract.
That does not include the response though. It is his own response he wants to change, not the feedback he left.
This is not possible, but Support can remove it for him entirely if that is what he wants to do (it would be wise).
Aug 22, 2023 09:27:27 AM by Sumon S
Hello Mam,
Can you please put 5 star response to the recent contract from my site. I mistakenly forgot to put 5 star. Thank you!
Aug 22, 2023 10:23:30 AM by Luiggi R
Hi Sumon,
You will need to message the client and ask them to allow you to modify your feedback. You can check this article to learn how that works.
Aug 24, 2023 09:00:48 AM Edited Aug 24, 2023 11:44:13 AM by Annie Jane B
Thank you, Sir.Actually I already gave her 5 star feedback. But in the response to her feedback, somehow I missed the 5 star. Can you please change that?
**Edited for Community Guidelines**
Aug 24, 2023 11:48:57 AM by Annie Jane B
Hi Sumon,
No worries, you can still change your feedback once the client enables this feature on their end. You can direct your client to this help article and let them know you made a mistake. Ask them to notify you once they enabled this feature, and you should be able to edit your feedback.
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