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buliq
Community Member

How can I contact support

Hi, so what happened to customer service? I can't report anything because there is no form I could use for that? **Edited for community guidelines** at the same time the chatbot is just annoying, and for some reason feedback about the support is saved as a request 😄

 

Can You please just give me the form? Just a suggestion but I would be a lot less annoyed if there was a button but the form was blocked with a reason why...

4 REPLIES 4
prestonhunter
Community Member

You can get your questions answered right here in the Community Forum.

 

What is your question?

BojanS
Community Manager
Community Manager

Hi Michal,

 

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

 

Thank you.

~ Bojan
Upwork
buliq
Community Member

Hi, You blocked (The beneficiary name is mismatched) my accounts like 2-3 months ago, still no email nor ticket in help center...

AveryO
Community Manager
Community Manager

Hi Michal, 


Thank you for patiently waiting. One of your payment methods has already been cleared for the name mismatch. The team has reached out to you directly for the payment method that uses a company name to request more information. 


~ Avery
Upwork
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