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How can I contact support

andreachristina
Active Member
Andrea M Member Since: Jun 16, 2016
1 of 2

I do have a number of questions which I cannot solve with the information provided in the help center and I am unable to submit any kind of inquiery through the website. How can I get in touch with customer support? Thanks

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 2

Hi Andrea, welcome to Upwork!

 

I see you created your profile a couple of hours ago and have already managed to submit a Support ticket. Please search the Community discussions, Getting Started as a Freelancer section of the Help Center and our Freelancer Guide for answers to your questions. Feel free post your questions in the Freelancers forum so both users and moderators can follow up.

 

I also suggest watching our educational videos and reading the best practice advice shared by other users:

 

Freelancer Tutorial Videos

Want to get that first job? Then check this out...

Proposal Workshop Video

 

To help you work safely on Upwork, please have a look at tips and warning signs shared in this thread and our Trust & Safety FAQ.

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