I have another account which was blocked due to wrong password. It's because I did a reset on my computer because of an infection which was caused by a virus. Retrieving it is so complicated!
I'm sorry for the inconvenience this has caused you. If I have the correct account, it looks like you have already been assisted through a support ticket, and you were able to log in to your account.
Let me know if you need further help with that. Once the account has been recovered, may I request that you close this account or any duplicate accounts to abide by the Upwork Terms of Service? If you have questions about the TOS or need help with closing any duplicate account, please don't hesitate to reply to this thread so that our team can assist you further.
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