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How can I fix the time track issue?

lion_king814
Active Member
Johnathan H Member Since: Jan 15, 2016
1 of 2

Hello, all.

 

How are you?

Now I found a big issue for the Upwork time track.

Upwork time track didn't Upload keyboard events to upwork for Window 7/8/10. Mouse event is going well, but keyboard event didn't log, I have worked so hard and pressed 450 + keys, but time log is 0 keyboard.

 

I don't know how to fix this isse asap. unfortunately my client said to me I didn't work.

If you know about it, please leave comments.

 

Thanks.

Jonathan.

 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 2

Hi Johnathan,

 

I tried to check this issue for you, but I don't see any active or ended hourly jobs on your account. Could you please submit a support ticket with more details, such as the contract # or client's name? We will follow up.

 

Thank you.

~ Valeria
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