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deborah-ponzio
Community Member

How can I flag a client account that I have just blocked?

Hello, I have just blocked a new client contact who invited me to an interview and was unpolite and abusive. He insulted me soon after starting the call, calling me "an embarrasing and ridicolous person" . I would like to flag his bad behaviour and his messages asking me to connect on whatsapp, but after blocking him the chat has disappeared.

Please advise how I can inform support of his behaviour, thank you 

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petra_r
Community Member

You can report messages even when you have blocked the client.

Go to messages and use the search funtion to  find the room by typing in the client's name. Click on the room. There you will see a function to report messages by clicking on the gear symbol on the right of every message and choosing "Report message".

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2 REPLIES 2
petra_r
Community Member

You can report messages even when you have blocked the client.

Go to messages and use the search funtion to  find the room by typing in the client's name. Click on the room. There you will see a function to report messages by clicking on the gear symbol on the right of every message and choosing "Report message".

Thank you Petra! 😉

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