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» Forums » Freelancers » Re: How can I report a bug in upwork?
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Ali's avatar
Ali U Community Member

How can I report a bug in upwork?

I've recently discovered a bug and would like to know the process for informing the Upwork team.

6 REPLIES 6
Iwan's avatar
Iwan S Community Member

Go to your profile, click on the question mark, go to help and support, check if already reported and if not, click on the contact support chat at the bottom of the page.

Nikola's avatar
Nikola S Retiring Moderator

Hi Ali,

 

Thank you for reaching out to us. Feel free to share more information about the bug you are referring to here and we will be sure to look into it and assist you accordingly. 

 

~ Nikola
Ali's avatar
Ali U Community Member

  d

Radia's avatar
Radia L Community Member

You can't reapply to a job nor modify a proposal text. A feature, not a bug.

 

But if you think your proposal are submitted automatically, you might want to talk to Support. I'm thinking those things are related to softwares they (you) installed. 

 

If it's a bug we should see more than just a few people from 12 million freelancers complaining.

Juan Pablo's avatar
Juan Pablo U Community Member

Screen Shot 2024-03-15 at 6.27.18 PM.png

hello - when tr ying to submit a request for an API Key, I am unable to submit due to a bug and was unable to find another way to report it

Joanne's avatar
Joanne P Retired Team Member

Hi Juan Pablo,

 

 I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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