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ewebservices
Community Member

How can I track status of a ticket I submitted ????

How can I track status of this ticket I submitted ????

I have submitted a dispute using "Upwork Dispute Assistance Program" and a ticket number is provided to me. How can I check the status for the same using the ticket number?

 

Please provide the complete process.

5 REPLIES 5
dataextract
Community Member

//How can I track status of this ticket I submitted ????//

All your Upwork support tickets are available here :

https://support.upwork.com/hc/en-us/requests


@Ramesh K wrote:

//How can I track status of this ticket I submitted ????//

All your Upwork support tickets are available here :

https://support.upwork.com/hc/en-us/requests


Wrong. This is a dispute. Not a ticket.

 

So logically they are under Disputes ( https://www.upwork.com/disputes) not under Requests.

 

disputes.jpg

 

 

Thanks, Your answer was useful to me (another user and not the one who asked about a dispute) what I needed was to find a ticket I had got, and could not see it any place in my accoun

 

rishmachawla
Community Member

Hi team,

One client asked for my email on my upwork account. How can I tell this to upwork, My friend lost one account just because one person asked him email and upwork blocked his that account without his fault. 

Please guide me where I can tell about it , so that my account will be safe.

Thank you

 

Hi Rishma,

 

You can flag this message to our team. Here's how

 

~Andrea
Upwork
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