Nov 26, 2016 03:04:36 AM by Muhammad O
I want to ask that what is the procedure to get the Phone number verified badge?
Solved! Go to Solution.
Nov 28, 2016 10:48:48 PM Edited Nov 28, 2016 10:49:11 PM by Valeria K
Muhammad,
Unfortunately, you won't be able to request phone verification yourself.
Nov 26, 2016 08:05:30 AM by Valeria K
Hi Muhammad,
Phone verification isn't an option available for all users on Upwork. Sometimes it's required and the team notifies the user about it. However, no badge will show on freelancer profile when it's done. It doesn't look like you were requested to complete phone verification at this time.
Nov 28, 2016 10:34:06 PM by Muhammad O
Thanks for the reply Valeria K. Yes you are right I was not requested to complete my phone verification but I just wanted to know that when and how phone verification is needed and completed. What if I want to verify my phone number without any request?
Nov 28, 2016 10:48:48 PM Edited Nov 28, 2016 10:49:11 PM by Valeria K
Muhammad,
Unfortunately, you won't be able to request phone verification yourself.
Nov 29, 2016 04:59:33 AM by Muhammad O
Clarify 1 last thing. Phone number is only verified when a clients asks to do so. Am I right?
Thanks alot in advance. 🙂
Nov 29, 2016 09:12:39 AM by Valeria K
Muhammad,
No, that's not correct. Upwork team may ask a user to do some additional verifications including phone verification. It is not requested by clients and it will not be displayed on profile.
Apr 16, 2019 11:01:32 PM by Avery O
Hi Sothan,
A member of the Customer Support Team will reach out to you to assist you with your phone verification.
Aug 15, 2019 08:28:49 AM by Hayley F
Aug 15, 2019 09:07:28 AM by Bojan S
Thank you for reaching out to us, Hayley.
One of our team members will reach out to you directly to assist you with your phone verification process.
Oct 1, 2019 07:51:12 AM by Colin M
Hi Bojan, having an issue with my phone number being linked so an old account - no idea how to handle this as the system isnt too friendly. Could someone reach out to me at my email address to correct this?
Oct 1, 2019 09:27:19 AM by Bojan S
Thank you for reaching out to us, Colin.
One of our team members will reach out to you directly to assist you with your phone verification process.
Sep 30, 2019 01:59:24 PM by Andrew O
I'm unable to verify my phone number. I enter my number and it never proceeds onward from that screen or sends me a text message. I am in the USA and have tried putting a "1" in front of mobile number. Also tried doing this from a laptop and smartphone. Please assist.
Sep 30, 2019 02:42:50 PM by Bojan S
Thank you for reaching out to us, Andrew.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.
Oct 8, 2022 10:46:29 PM by Nisa S
hi,
how i can verify my phone nymber. I am see this type option can you help me
Oct 9, 2022 07:35:09 PM by Pradeep H
Hi Mekah,
Thank you for your message. You no longer need to verify your phone number.
Thank you,
Pradeep
Nov 19, 2019 10:05:51 PM by Avery O
Hi Jason,
I checked your account and can see that you already have a mobile number on your account. Were you updating your mobile number?
Feb 19, 2021 12:29:48 PM by Andrea G
Hi Fahad,
The phone verification badge is something that used to be available and is still visible on profiles of freelancers who were able to receive it back then. However, it's not available anymore and can't be requested.
Thanks!
Jan 31, 2020 01:16:30 AM by Simon M
Please could a member of the Customer Support Team reach out to me to assist with my phone verification?
It's not possible to verify my number on the web interface or the app. I tried contacting you on Messenger but no reply so far.
Jan 31, 2020 02:33:29 AM by Avery O
Hi Simon,
I've shared your concern with the Customer Support Team and they will reach out to you to assist you further.
Jul 9, 2023 06:22:38 PM by Myles P
Hi Valeria I was notified that I had to verify my phone before I could submit for a proposal for jobs. Do you think you could help me do that? Thanks!
Jul 9, 2023 09:41:02 PM by Pradeep H
Hi Myles,
I can see that you're communicating with one of our team members via a support ticket for the same concern. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Nov 29, 2016 04:00:08 PM by Yelyzaveta Z
@Valeria K wrote:
However, no badge will show on freelancer profile when it's done.
I was looking at Petra's profile a moment ago and she has that tick badge on her profile.
Nov 29, 2016 04:27:47 PM by Valeria K
Hi Yelyzaveta,
I believe Petra's phone was verified a while ago through a program that's not available anymore.
Jan 27, 2023 04:17:48 AM by Muhamad A
Hi veleria!
I have add my phone number to upwork but I want phone verified badge on my profile. Can you verify my number.
Thanks
Mar 6, 2017 10:25:13 AM by abdullah b
Hi. haven't seen my phone number verified yet on my profile .could you please tell me how can i verify my phone number ?. I want to see my phone number verified on my profile .Thanks
Mar 6, 2017 12:16:44 PM by Valeria K
Hi Faiz,
Currently, it's not possible for freelancers to initiate phone verification and display it on their profile. If any additional verification is required for your profile, the team will notify you.
Oct 16, 2017 09:12:19 PM by Aljy C
Hi Valeria, why isn't your team didn't notify me regarding phone number verification? I've been using this phone number since the start of my Upwork Career but yet didn't receive any notifications.
Looking forward hearing from you.
Aljy Coralde
Oct 17, 2017 12:26:28 AM by Avery O
Phone verification is optional at the request of a freelancer's client, Arjy. If you would like to have your profile phone verified, you can request your client to do this by contacting to the support team to begin the process. Please note that the phone Verification program is entirely optional, so you can continue to work on Upwork regardless if verified or not.
Jan 1, 2018 01:57:38 PM by Betsy B
How do I get verified if I have a home phone number and not a cell phone?
Jan 1, 2018 03:19:01 PM by Aaron Luigi L
Hi Betsy,
Thanks for reaching out. A ticket will be created to assist you further in verifying your phone number.
Jan 24, 2018 09:12:00 AM by Georgi K
Similar question here:
I am keeping being asked to verify my cell phone # (when it is optional) in my
"Create your Profile for Consideration" screen
...
Next, you'll be asked to verify your phone number for added security.
...
Continue
...
Verify your phone number
If I click on X it goes back to creating profile.
Jan 24, 2018 09:45:16 AM by Nina K
Hi Georgi,
Phone verification for U.S users has been changed from being optional which is why you are unable to proceed with your profile. We ask U.S users to verify their phone number as another step to help ensure our marketplace is safe. At times, we unfortunately find that people want to join Upwork for reasons other than for the uses permitted on the platform. By asking new users in the U.S. to verify their phone number we hope to reduce the number of people who try to mislead us about their intentions or identity. Thank you for understanding.