Oct 20, 2021 03:41:08 PM Edited Oct 20, 2021 03:42:17 PM by Abigail G
Hello, I'm a freelancer and I am new.
I worked with a client, job has been completed, I have been paid but on my dashboard the job is still showing "in progress". I'd like to know if this can be changed from my end because I don't think the client has checked his Upwork profile since that job was completed.
If I can't change it, will it discourage other clients from working with me because it shows I have an uncompleted project?
Solved! Go to Solution.
Oct 20, 2021 05:26:56 PM by Joanne P
Hi Abigail,
I'd like to confirm that Viacheslav is right. You and the client both have the ability to end the contract. To end a contract, please follow these steps:
Be sure to let your client know before ending the contract.
Oct 20, 2021 04:29:20 PM Edited Oct 20, 2021 04:31:11 PM by Viacheslav K
EDIT: You or the client have to close the contract.
Oct 20, 2021 05:26:56 PM by Joanne P
Hi Abigail,
I'd like to confirm that Viacheslav is right. You and the client both have the ability to end the contract. To end a contract, please follow these steps:
Be sure to let your client know before ending the contract.
Oct 21, 2021 12:25:44 PM by Bettye U
Abigail, sometimes clients do forget to close the job once they've gotten their work. I like to nudge them when I deliver, assuring them that I'm available to answer questions or provide clarifications, but if they are satisfied upon looking over my work, to please close the job and leave favorable feedback. That usually helps prevent jobs from being left open. If not, I'll wait a couple of weeks and politely repeat my request. I close jobs on my own as a last resort.
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