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sami057
Community Member

How can we ask client for feedback without breaking Upwork TOS

How can we ask client for feedback without breaking Upwork TOS when the project is complete can you send me that template that I can share with my clients after completing the work thank you

2 REPLIES 2
ArjayM
Moderator
Moderator

Hi Samiullah,

 

Thank you for reaching out to us here in the Community and raising this query. While we know it’s ideal for all your clients to leave feedback, neither you nor we can require them to do so. Your best bet is to politely ask for honest feedback. Avoid phrases like “I am expecting good feedback” or “I need feedback from you.” Focus on being positive and professional.

 

You may want to consider using the phrases shared in this help article and also share information about how to leave feedback for you. We're confident that you'll find this useful and effective.

 

~ Arjay
Upwork
spectralua
Community Member

Ask client to close contract after job done. Client will be forced to leave feedback.

But if you already closed contract then client able to leave feedback but not must. ToS allow you for asking feedback. You cannot ask for good feedback.

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