How can we delete the time in work diary of previous week?

[mansoornasir33]

Hi,

How can we delete the time in work diary of previous week? I have accidentally charged hours to another client in my previous week and it is under review now. Is there anyway that I can delete those hours?

[yeasir_arafat_13]

No, you can't delete or edit the hours now as it has gone under review.
Rather you can refund the charged hours amount if you want.

[mansoornasir33]

How can we refund the charged amount?

[yeasir_arafat_13]

Go to My Jobs > All Contracts.
Find the correct contract in the list.
You will find a "Give a refund" option on the contract.

[mbaculo35]

Hi, 

What if it is still under review and the contract has been suspended by Upwork. How can I delete that time?

[BojanS]

Hi Maureen,

I'm sorry to hear about your contract status. Unfortunately, you won't be able to delete time in the Work Diary for previous weeks, only for the current week. 

While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account and resume your contract. Make sure to stop working on this contract and continue only after you can see that the contract has been resumed. 

Please learn about Hourly Payment Protection and weekly billing cycle.

Thank you!

[sandra567]

How can you delete for a new week/current week

[prestonhunter]

re: "How can you delete for a new week/current week"

Upwork -> Reports -> Overview -> [contract/job title] -> Work Diary

Click on checkbox next to work diary segment.

Then click on "Delete" button.