Of the suggestions made, here’s what I like/suggest:
1. Do not omit anything
2. Add a feature that tells us how many of my proposals have been viewed by clients
3. How often my proposal fell in the “best match” category …in the past month, quarter and year.
4. Give marketing effectiveness more context. It’s pretty useless as is as others have said and needs to be improved
5. I’d also give the JSS calculation a little more explanation here, as someone else suggested. Upwork’s idea that we would gain the system by revealing this to us is absurd. If Upwork is 100% transparent with all of their freelancers, then how can any one freelancer gain the system. Give us all the same advantage.
6. Invites - a lot of people complain it’s not useful. So rather than omitting, is there a way we can make this more useful? I don’t have the answer…that’s what your high-paid cracker jack Upwork employees are for. I’m just a self-employed dude looking for work.
What I use most:
Upwork talent search stats
What keywords clients who invited me where searching for?
What keywords clients who saw my profile where searching for?
Where do I appear in search on most relevant keywords? (for example: I appear in Page 1 when you search "OPNsense" and Page 11 when you search "Nginx")
maybe some other Upwork talent search related stats that I don't have in mind
Clients who would recommend should be a percentage of only clients who left feedback, and not of all clients as is currently the case.
This would also be in keeping with recent changes to how no-feedback contracts are factored into the JSS.
Abinadab A wrote:
Clients who would recommend should be a percentage of only clients who left feedback,
It already is exactly that and has been all along
Abinadab A wrote:
and not of all clients as is currently the case..
It isn't currently of all clients and never has been. It's purely of the clients who left feedback.
Currently if a freelancer has $100k in total earnings but only received feedback in $75k of contracts, his recommended score cannot be above 75%. It will tend towards 75%, but will not cross it.
This is entirely untrue. (my own would be proof because it could not be in the high nineties if what you say were true, which it isn't) - The metric ONLY counts the private feedback of those clients who actually did leave feedback. Clients who left no feedback are completely excluded.
If a freelancer has a "Clients who would recommend" percentage of 75% it's because their clients (those who left feedback) left private feedback that suggested to the system that they were not happy in 25% of cases. It's basically the "private and lifetime" JSS.
I'm saying that that's not appropriate.
It would indeed not be appropriate if it was the case; alas, it isn't.