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How can we improve My Stats? Share your feedback.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
81 of 92

Alexis B wrote:

Let alone, if they've worked with 50-100 freelancers and given them all 3/4 stars because they enjoy doing so!


Freelancers can see the client's history. When I see a history like that, of course I don't work with such a client. And anyway, contracts with clients who have a history of a hih percentage of poor outcomes are excluded from the JSS anyway.


Anyway, this thread is supposed to be about the My Stats page, not about the JSS calculation.

 


Alexis B wrote:

a pattern of a client working with 10+ freelancers and giving all of them poor feedback should demonstrate that the problem is in the client and in the fact that they cant appreciate anything anyone does for them. In an ideal scenario,


In an ideal scenario, freelancers have the common sense not to apply to such job posts and not to work with such a client.

12a6ab23
Active Member
Rotin R Member Since: Mar 15, 2021
82 of 92

please help me, how to improve my status?

shivafernandes
Active Member
Shiva S Member Since: Mar 16, 2021
83 of 92

I love numbers and I believe the more the merrier so here are my general ideas (some will go over already stabilished metrics):

How Many Jobs I applied too:
- How many I was hired;
- How many I lost to other freelancer(s)
- How many closed without any hiring or are still open.

How much I ask for (can be for paid users only, if you will):
- The average regarding other candidates for the same jobs: how many % I'm asking above or below the averages on the jobs I apply? (ie: "You usually are 10% more expensive than your peers").
- On the Jobs I've lost, what is the difference between me and whose got it?
ie: "You lost X jobs for a candidate who asked for a lower payment" "you lost Y jobs for a candidate who has a bigger rating than you" etc...

Cover & Attachments:
- How many attachments I've sent / How many clien'ts clicked on them.
- How many times my cover letter was read (not sure how to track it)>

Bonus: How many jobs I've lost to a person who has a shorter first name than I do.

zoe-barnett
Active Member
Zoe B Member Since: Oct 3, 2020
84 of 92

What existing metrics have been most helpful for you?

I look at the three bars for "Compared to your peers" to see the relation and think about how to improve my approach to applying for jobs.

 

What other information do you wish was available in My Stats?

The same information, but why does it have to be compared to my peers? Couldn't it just be a number? With an option to aggregate for week month, and year. I'm more interested in beating personal targets than I am in beating unknown peers.

 

Maybe a breakdown of how I'm rated by clients for each of the feedback stars (would recommend again, reliable, and so on). That would give me something to think about.

 

How do you think My Stats could help you be more effective on the platform? 

Mostly I use it for thinking about what I need to work on to be more successful in applying for jobs. So anything that helps with that would be useful.

zoe-barnett
Active Member
Zoe B Member Since: Oct 3, 2020
85 of 92

But I should add: More than on the stats page, I wish you'd give more information directly on the Proposals page (for jobs I've applied to):

Number of applicants:

Interviewing:

Hired:

 

Right now I have to click through two pages to get that information. It would be great to see it right next to my proposal, so I can see when someone got hired.

sparkesusan
Ace Contributor
Susan S Member Since: Aug 22, 2020
86 of 92

The only thing of interest to me is how to get rid of "payment unverified" scammer clients.  There are huge stings of them to wade through to get to the legit jobs.  How about building in a block?  If you can't verify the payment, you can't post a job.  

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
87 of 92

Susan S wrote:

The only thing of interest to me is how to get rid of "payment unverified" scammer clients. 


You can simply filter them out (and that has nothing to do with the My Stats page).

 

Unverified clients are not necessarily scammers. In fact, the vast majority aren't. They are simply new to the platform. I've never once had an issue with any of the many clients I've worked with, who didn't have a verified payment method when they hired me. 

 


Susan S wrote:

How about building in a block?  If you can't verify the payment, you can't post a job.  


Bad idea. It would cost Upwork a fortune and would mean far less clients and money for us freelancers. It would be horribly unfair on all the freelancers who make lots of money working with lovely new clients.

 

wescowley
Community Guru
Wes C Member Since: May 3, 2019
88 of 92

Susan S wrote:

The only thing of interest to me is how to get rid of "payment unverified" scammer clients.  There are huge stings of them to wade through to get to the legit jobs.  How about building in a block?  If you can't verify the payment, you can't post a job.  

Most of the folks posting with unverified payments are just fine. I work with them all the time. The key is to make sure the payment method is verified before accepting the offer, which I usually handle with a simple "by the way, please take care of this before I accept."

 

It's just like how I don't show the grocery cashier my credit card until I'm ready to checkout.

gina-herrera
Community Guru
Gina H Member Since: Aug 10, 2020
89 of 92

Susan S wrote:

The only thing of interest to me is how to get rid of "payment unverified" scammer clients.  There are huge stings of them to wade through to get to the legit jobs.  How about building in a block?  If you can't verify the payment, you can't post a job.  


Do people really get that many "scammer clients?"

I literally have had not one single problem with any of my unverified clients... as soon as they want to open a contract, they can verify it in seconds. It's not that serious.

Or, if it is that serious, it means someone is not doing a good job vetting clients. There are plenty of signs if someone is a scammer and it's not about the verified badge, it's demeanor and your own common sense.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
90 of 92

Gina H wrote: 

Do people really get that many "scammer clients?"


Mainly new, US based, entry level freelancers do. The old fake check scam.

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