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junaidcgi
Member

How client can cancel the refund request after completing the job.

I have completed the job successfully and the client already closed the contract. But after 3 days the client has sent me a refund request, and now he wants to cancel it. I have fulfilled his request for change. But the client can't find an option to cancel it.

1 REPLY 1
djondinium
Community Manager
Community Manager

Hi Junaid,

 

I checked and it seems that your client is already being assisted through a support ticket. If needed, our team will reach out to you as well.

 

Thank you.

~ Aleksandar
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