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largemediainc
Community Member

How come I'm not getting alerts on mobile (or elsewhere)?

Hello,

I used to get alerts on my cell phone when someone would respond to me or there was something important I should know. My notifications are set so that I get alerts....but I don't get them. I haven't gotten mobile alerts in quite some time. All of my information is up to date and my mobile hasn't changed in 20 years anyway. 

 

Does anyone know why this might be happening? Anyone experience this?

3 REPLIES 3
aizaddx
Community Member

Hi Micah,

Have you tried reinstalling the application?

 

All the best,

Muhammad

Appreciate the reply but I use the desktop version. Maybe I’ll try reinstalling the mobile app. Not a bad idea.

Hi Micah, could you please clarify if you're referring to desktop notifications for Upwork Desktop App or push notifications on your mobile? You may want to check the notification settings. But also please note that notifications are only sent for unread messages, so if you have Messages open somewhere in the browser, it may register new messages as read and therefore not send notifications. Thank you!

~ Bojan
Upwork
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