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How do I Report a Creepy Client?

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Active Member
Feiyu C Member Since: Dec 23, 2019
1 of 12

Client invited me to bid on his job. He was looking for a Chinese teacher. I submitted my proposal. We chatted in Whatsapp because Upwork chat on mobile didn't work. He then messaged and called me at 11pm. I did not answer, but got a bad gut feeling. I withdrawed my offer citing personal reasons. In the next few days, he continued to message and call me. I had to block him on Whatsapp. I can take screenshots to prove it. He's like a crazy internet date! How do I report him so he can't harass other freelancers?

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Ace Contributor
Cat N Member Since: Jan 4, 2016
2 of 12

**Edited for Community Guidelines**

answering your question in a purely technical manner, there's a "Report" button in the PM board.

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Community Guru
Christine A Member Since: May 4, 2016
3 of 12

Cat N wrote:
**Edited for Community Guidelines**


She absolutely did the right thing by reporting him. How does it make the world a better place if this "client" is free to continue harrassing other freelancers?

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Community Guru
Petra R Member Since: Aug 3, 2011
4 of 12

Cat N wrote:
**Edited for Community Guidelines**

Help other freelancers not to be harassed? Help Upwork get rid of abusive members? 

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Community Leader
Jared K Member Since: Dec 12, 2015
5 of 12

I guess that's part of the reason why it's a violation of Upwork's TOS to give out personal contact information before you have a contract with a client.

 

If you report him, then you are admitting to Upwork that you violated the TOS. Consider it a lesson learned and be glad Upwork didn't hit you for violating its policies. 

 

 

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Ace Contributor
Cat N Member Since: Jan 4, 2016
6 of 12

right, didn't think of that. **Edited for Community Guidelines**, but of course, they're both in violation of tos if they didn't have a contract

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
7 of 12

Hi Feiyu,

 

I checked, and I was able to locate the job you're referring to. I have escalated it to our team for review. Also, I'd like to confirm that Jared is correct. Communicating outside of Upwork before a contract is placed is a violation of Upwork TOS. I highly recommend that you please read this announcement for more information. If you see a job or invitation that looks suspicious or inappropriate, you can flag it using the flagging option found on every job post or Upwork profile. You can read more on this help article and also, please check out Tips to avoid questionable jobs.

 

 


-Joanne
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Active Member
Feiyu C Member Since: Dec 23, 2019
8 of 12
Thank you, Joanne! I will take this as a learning moment and will conduct myself according to the TOC. Thank you for your help and support. Please let me know if you need any proof for our exchanges.
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Ace Contributor
Ashfaqur R Member Since: Sep 18, 2018
9 of 12
Hello Joanne,

I have a question regarding this. After my client start the contract and he is willing to communicate outside Upwork like through Google Meet to discuss about project or use other social media's to reach. Should I allow that? As I always mention my clients to continue the chat within Upwork and or via Upwork Call if he wants to discuss or share screen.

Can I provide my github link? If my client wants to see my projects.

Kindly let me know, what is the best way to do so.

Thanks in advance.
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
10 of 12

Hi Ashfaqur,

 

Once you and your client have an active contract, you may use any communication methods you choose. However, we find that when users communicate outside of Upwork there is an increased risk of fraud, scam, and other harmful behaviors. 

 

You can share the link to your portfolio with a client, you also may do so even if the website includes contact information. In these cases, please be sure to ask the client to only contact you through Upwork until a contract is started. 

~ Valeria
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