Client invited me to bid on his job. He was looking for a Chinese teacher. I submitted my proposal. We chatted in Whatsapp because Upwork chat on mobile didn't work. He then messaged and called me at 11pm. I did not answer, but got a bad gut feeling. I withdrawed my offer citing personal reasons. In the next few days, he continued to message and call me. I had to block him on Whatsapp. I can take screenshots to prove it. He's like a crazy internet date! How do I report him so he can't harass other freelancers?
Solved! Go to Solution.
I guess that's part of the reason why it's a violation of Upwork's TOS to give out personal contact information before you have a contract with a client.
If you report him, then you are admitting to Upwork that you violated the TOS. Consider it a lesson learned and be glad Upwork didn't hit you for violating its policies.
I checked, and I was able to locate the job you're referring to. I have escalated it to our team for review. Also, I'd like to confirm that Jared is correct. Communicating outside of Upwork before a contract is placed is a violation of Upwork TOS. I highly recommend that you please read this announcement for more information. If you see a job or invitation that looks suspicious or inappropriate, you can flag it using the flagging option found on every job post or Upwork profile. You can read more on this help article and also, please check out Tips to avoid questionable jobs.
Once you and your client have an active contract, you may use any communication methods you choose. However, we find that when users communicate outside of Upwork there is an increased risk of fraud, scam, and other harmful behaviors.
You can share the link to your portfolio with a client, you also may do so even if the website includes contact information. In these cases, please be sure to ask the client to only contact you through Upwork until a contract is started.