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How do I access a human to talk to?

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
11 of 14

How long is "ages" in your case?

 

If you click on the question mark icon, you'll see details about the timing...

 

Screen Shot 2019-12-05 at 9.01.38 AM.png

 

If the money has been there in the "Pending" box for more than a week, then yes, you have a problem. If it has been less than a week, then it's probably just going through the normal cycle.

beattie_evelyn
Active Member
Evelyn B Member Since: Nov 21, 2019
12 of 14
Thankyou for your help Smiley Happy
d6b1f49b
Active Member
Chrystal D Member Since: Apr 30, 2020
13 of 14
I really need help. I am in the negatives now because I believed that I was working for a company that posted on the UpWork site
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
14 of 14

Chrystal D wrote:
I really need help. I am in the negatives now because I believed that I was working for a company that posted on the UpWork site

You agreed to be paid a fake check and then sent money to scammers? Or a variation of that theme?

 

If that is the case, I am sorry to hear that you let yourself get scammed, but if you had not agreed to violate the most basic of terms of service (and common sense), this would not have happened.

 

There is no point asking for customer service access, your money is gone and so is the scammer.

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