How do I close/delete my account?

[#1]

Hello. I made a profile on Upwork. When trying to cancel, I get

**Edited for Community Guidelines**
I want to be able to fix it myself without being forced towards a phone number.
Regards, V.

[#2]

I am writing to request the immediate deletion of all accounts associated with my identity. I recently discovered that an account was created in my name without my permission while I was working with an agency. This situation has caused me a great deal of concern.

I have since left the agency and wish to ensure that no unauthorized accounts remain active. I kindly request your assistance in closing all such accounts linked to my information.

I am deeply worried about the potential implications of this situation and would greatly appreciate your prompt help in resolving this matter.

Thank you for your understanding and support.

[#3]

Hi Mahmonah,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#4]

Hi Upwork support.

I created this account to contact support because I am unable to contact from my original account.now I want to delete it to avoid multiple accounts. Plz help me as soon as possible.how can I delete it?

[#5]

Hi Umber,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#6]

Dear Upwork Support Team,

I'm writing to clarify the recent email I received regarding a data request. I don't recall making such a request. If this is related to my previous account deletion request, I'd like to formally withdraw that request. I no longer wish to delete my Upwork account.

Please disregard my previous account deletion request and consider this message as a formal withdrawal of that request.

Thank you for your time and assistance.

Best regards,
Ruth Jacob.

[#7]

Hi Ruth,

Thank you for your message. I'd like to let you know that our team received your request in this support ticket and they are currently looking into this for you. They will be sending you a reply directly on your ticket to assist you accordingly.

[#8]

Hello, 

I hope you're doing well. I am writing to request the closure of my current account associated with this email address. Additionally, I would like to request the re-opening and unsuspension of my previous account, which was created using my company email: **Edited for Community Guidelines**

Please let me know if any additional information is required to process this request. I appreciate your prompt assistance and look forward to your response.

Thank you for your support.

Best regards,
Rabin Subedi 

[#9]

Hi Rabin,

I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.

[#10]

Hi,

The supoort ticke isn't created yet. Could you help me with that? 

Thanks 

[#11]

Hello Rabin,

I am stepping in for Luiggi. It looks like the email address linked to the account in question has ongoing support ticket. Could you please try checking your registered email address? You should be able to find a notification about your ticket in your inbox and view our team's message from there. Replying to the email will also reach our team so they can assist you further.

[#12]

I didn't get any email from the support team.

[#13]

Hello, 

I hope you're doing well. I am writing to request the closure of my current account associated with this email address. Additionally, I would like to request the re-opening and unsuspension of my previous account, which was created using my company email.

Please let me know if any additional information is required to process this request. I appreciate your prompt assistance and look forward to your response.

Thank you for your support.

Best regards,

[#14]

You need to wait for Customer Support to reply to your Support ticket. There is nothing anyone can do here.

[#15]

I want to officially request that upwork deletes account, emails, phone numbers and any other information they have on file. I have not participated in any jobs or hired anyone from upwork, just need my account deleted (not closed but completely deleted). Does anyone know how can I send my request?

[#16]

Hi Ali,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#17]

Can you please help me too? I have the same problem. I want to delete all my personal data and details that I have provided to upwork ( my address, phone numbers, emails and all the other stuff). After that, I want to delete my upwork account permanently. Kindly assist me.

[#18]

Hi Marra,

Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.

[#19]

I have the same problem i didn't finish the profile setting and i didn't do any work. I want to permanently delete the account but the website only offers close account. I already fill the form for data delete but I want delete the account.

[#20]

Hi Michaela,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#21]

Hi Luiggi,
Can you tell me where I can create a ticket to resolve a question about VAT ID?
I can't find a way to do it.

[#22]

Hi Maria,

I am stepping in for Luiggi. You can create a support ticket through this page. However, you can share your concern with us, and we'd be glad to check and escalate if needed. 

[#23]

Thanks Ivygail, I managed to find it. I sent a ticket and they already answered me.

[#24]

That is great to hear, and you are most welcome, Maria! Feel free to contact us if you need help in the future.

[#25]

I have the same problem i didn't finish the profile setting and i didn't do any work. I want to permanently delete the account but the website only offers close account. I already fill the form for data delete but I want delete the account as well.

[#26]

hi want to close my accounts related to my indentity. 

few years ago i am working with a company but now i left the job. so i want to close my all accounts that create without my intention.plz help me as soon as possible