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Vikram's avatar
Vikram A Community Member

How do I close/delete my account?

Hello. I made a profile on Upwork. When trying to cancel, I get

**Edited for Community Guidelines**
I want to be able to fix it myself without being forced towards a phone number.
Regards, V.

ACCEPTED SOLUTION
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Vikram,

 

If you'd like to close your account, first make sure you withdraw any active proposals on your Proposals page

complete and close any active contracts and don't have any available or pending balance. Then you can close your account by visiting this page. For more information and detailed steps, please visit this help article.


As a gentle reminder, please know that you will not be allowed to create a new account. If you need to use your Upwork account again in the future, you can reach out to us through our different support channels, and we will assist you with reinstating your account.

 

~ Luiggi

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578 REPLIES 578
Bryce's avatar
Bryce J Community Member

I want to delete my account. I went to the "chat bot" 3 times and just keep getting the same message. Please just delete my account off this platform. Both personal and client. There are no pending proposals. I can't find work and this is pointless. I'm gonna focus on something that actually makes me money. This ant it. 

Joanne's avatar
Joanne P Retired Team Member

Hi Bryce,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

~ Joanne
Upwork
Randeep's avatar
Randeep K Community Member

 

Hey upwork
I want to delete my account but can't delete .. because this comes after selecting close my account. I don't have  any open proposal so why can't I delete my account?? 

Hope for a positive response! 

Thanks & Regards

Nikola's avatar
Nikola S Retiring Moderator

Hi Randeep,

 

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola