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Stephen's avatar
Stephen G Community Member

How do I connect with a human being?

Upwork isn't allowing me to verify my phone number.. preventing me from applying to any jobs/use the site in any meaningful way. When I try to connect with a support agent via the utterly useless AI chatbot, it never allows me, no matter what prompt I use. How do I connect with an agent?

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Joanne's avatar
Joanne P Retired Team Member

Hi Stephen,

 

I checked your account, and you've successfully submitted a support ticket to our team. Please allow them time to review your ticket and update you directly. One of our agents will assist you further. 

~ Joanne
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