🐈
» Forums » Freelancers » Re: How do I contact Support urgently???
Page options
mexjulie
Community Member

How do I contact Support urgently???

I have just spent 30 totally fruitless minutes trying to work with the (fairly useless except for the most simplest issues)

 

I logged around $500 worth of timesheets to the worng client.  I understand they cant be transferred to the correct client.   I realised this 3 minutes after the deadline.  I do NOT want the wrong client billed so I simply need these time sheets removed so they are not billed.  This client is not likely to even read my message and delete the time sheets as they only pop up when they need something.

 

I will deal with the correct client 

 

Why can I not contact anyone??  I dont have the time to keep going in a loop.

 

Julie

 

 

 

 

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Julie,

 

I shared your concerns with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Julie,

 

I shared your concerns with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
Latest Articles
Top Upvoted Members