I have not needed to contact support for quite a while, there used to be a click to chat option, as well as a, submit ticket option. All that I see now is an automated BOT that redirects me to here, or weirdly, back to the bot.
I have an account issue that can only be handled by customer support, so there is no use posting it here.
Solved! Go to Solution.
Heather H wrote:
Thank you, sadly they edited your link out :/
It was an email and pointless, as duplicate tickets get merged into the main ticket anyway.
Once you get top rated again, you'll have access to Chat again, until then the (existing) ticket is the only way.