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Community Member

How do I get paid?

I know this question has been asked before but I still have no satisfactory answer.


Hi, I am having some trouble getting paid?


When I click on Get Paid Now it tells me that I need to fill out a W9 form, but I have previously indicated that I am not a US citizen.


Is it possible to get paid through Paypal instead? If so do I still need a W9 form?


Please assist as I can't use the platform if I cannot get paid.


It would be good if there was an actual support email as well! 

Retired Team Member
Retired Team Member

Hi Tai,


US residents/freelancers need to fill out our W9 form in order to be able to withdraw their funds. Non-US freelancers will need to fill out our W-8BEN form, once the form is completed if you have an active payment method you will be able to withdraw your funds. Thank you.

~ Goran
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