My client hasn't written to me for a long time and I continued to send jobs despite him. I asked for a payment of five dollars at first, just out of formality. It came to me automatically the day after I asked for it, but I still have money inside and the customer never writes to me. How can I get the remaining payment?
Hi Mustafa,
Thank you for reaching out. The client has to open a milestone and fund them with the budget in Escrow. Once you submit work for payment, the client can review them and decide to release the payment.
**Edited to add: Please do not start working on a milestone unless it’s been funded. So the work you submit should only correspond to the agreed work and monetary value of the milestone.
~ AJ
Hi Mustafa,
I'm afraid that you won't be able to receive the funds in escrow unless there's a funded milestone. In the future, remember that you shouldn't work on a project unless there's a contract in place with a funded milestone for the work that you're delivering.
I submitted my work to the client, but I got no response from them. I have never found a client like this before on Upwork. This is the first case. I asked them a couple of questions, they just said "Thank you". I've been wondering and waiting for the payment.
My first client opened a milestone of $5.00, then I started working on the project, but it took many hours to get the job done. I had to wait (1-2 months, unsure) for the payment of $0.96 😂. I requested them to close the contract, and have no idea what to do next with the pending Funded in Escrow.
| User | Count |
|---|---|
| 472 | |
| 432 | |
| 326 | |
| 250 | |
| 180 |
