Jan 25, 2021 02:16:54 PM by Alex M
I recieved an email stating,
"I am reaching out to you today because during the course of our regular reviews I noticed that your account shares overlaps with your Client, ***********. At this time it would be helpful for our review if you could reply back with details regarding your relationship with your client."
If anyone could clarify this to me, that would be greatly appreciated. I tried contacting customer service multiple times but no one has responded.
Jan 25, 2021 02:25:11 PM by Preston H
re: "If anyone could clarify this to me, that would be greatly appreciated. I tried contacting customer service multiple times but no one has responded."
What is there to clarify? They suspect that this isn't a typical client/freelancer relationship.
They want you to reply back with details about your connection to that client. Have you already done that?
Jan 25, 2021 03:00:07 PM by Bojan S
Hi Alex,
It looks like you're communicating with our team regarding this case on your existing ticket. Please allow time for our team to respond and update the ticket. If you have any additional questions please post them on that ticket for further assistance.
Thank you for your patience.