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How do you add money to your remaining balance?

stuf-illustrator
Active Member
Stephane B Member Since: Mar 5, 2018
21 of 30

Hi. I also need some help to credit my remaining balance (credit card or paypal) Thank youuu !

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
22 of 30

Hi Stephane,

 

One of our Customer support agents will reach out to you via ticket as soon as possible and assist you further, thank you.


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chaosdevice
Active Member
Andrey T Member Since: Sep 8, 2019
23 of 30

Hi, I need some help to refund money to client via paypal. Thanks!

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
24 of 30

Hi Andrey,

 

Thanks for reaching out to us. Could you please send me a PM with more information about your request? I'll check that for you and assist accordingly.

 

Thank you.

~ Aleksandar
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ecasarrubia94
Active Member
Enrique C Member Since: Aug 9, 2020
25 of 30

Hi! I'm having this same issue and I don't know what to do. Please, I need some help.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
26 of 30

Hi Enrique,

 

I followed up with the team handling your case and one of our agents already updated your open ticket.

 

Thank you.

~ Aleksandar
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topangatalent
Active Member
Erin M Member Since: Sep 1, 2020
27 of 30

Hi, I need some help to refund money to client via paypal. Thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
28 of 30

Hi Erin,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
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e8bd3711
Active Member
Dmitriy S Member Since: Sep 2, 2017
29 of 30

Hi! I am having the same issue with processing the refund, there is no button to upload money on to my current balance. Also I am being redirected to the home page on the support and I can't click on the Chat button.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
30 of 30

Hi Dmitriy,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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