We apologise for the delay in our reply. The Customer Support Team reached out to you yesterday and requested for more information about this client so that they can assist you in refunding him.
Please check your email, or the My Requests link on this page to access the ticket.
I checked your account and see that you have already created a ticket for this concern. One of our team members will update your ticket and assist you directly. Thanks!
I'm trying refund some money back to a client. I understand the usual way is to simply pay it back from the remaining balance.
However, I already withdrew those funds from the account. I've read I can refund from my paypal account.Can you help?