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How does a client make a feedback comment private?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
41 of 45

Allyzza S wrote:

Thank you so much for responding Petra. I appreciate you for being helpful.

Unfortunately, no message there at all.


The bug only appears when no written feedback was left. There is also no written feedback showing from the client's side.


So it would appear that the client didn't leave written feedback (which doesn't really matter) 

joansands
Community Guru
Joan S Member Since: Mar 18, 2019
42 of 45

Feedback private has now disappeared from my profile page. No one from customer service ever got back to me about that in the emails we exchanged - but at least that inaccurate notice now seems to have disappeared.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
43 of 45

Hi Allyzza,

 

Could you please share the contract ID so I can check? Thank you.

~ Joanne
Upwork
allyzzasitjar
Active Member
Allyzza S Member Since: Jul 15, 2018
44 of 45

Yes Joanne, here it is - 23743020

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
45 of 45

Hi Allyzza,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
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