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caraimperato
Community Member

How does a client verify their payment method?

Hello,

 

I accepted a job offer from a client, but realized that he had not yet verified his payment method. This is his first time using Upwork and I wanted to give him a link that explains how to do it. Can you point me in the right direction?

 

Thanks!

1 REPLY 1
petra_r
Community Member


Cara I wrote:

 

I accepted a job offer from a client, but realized that he had not yet verified his payment method. This is his first time using Upwork and I wanted to give him a link that explains how to do it. Can you point me in the right direction?


To have hired you the client must already have added a credit card. The instructions for verifying are on that screen.

The process is pretty self-explanatory.

  • The client adds their credit card
  • Upwork charges them 2 small amounts, which together add up to $ 10.00
  • The client checks their online banking (or calls the bank) and finds the two amounts
  • The client goes to his billing method in Upwork and enters the 2 small amounts

Done.

 

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