Have upwork team asked you to verify your account? If yes then follow their instructions to verify your account.
For the profile overview see this thread.here you'll get lots of valuable tips to create a professional profile:
Currently you are not required to verify your profile via video call. Once it's necessary, the team will let you know and you'll see notification at the top of your profile.
Hello, I have the same problem the last option i have is:
(?) Get help from Upwork
This is the last option, It should appear some verification option below but it doesn´t. How can I resolver this?
I checked your account and it looks like you don't need to verify your account at the moment. If there's a need for you to do so, you will receive a notification via email.
We had an issue earlier today with the video profile verification system. We've now resolved that, so if you were unable to complete the request earlier today, please try again using the link provided to you via email or on your Find Work page.
i am having issues with a video verification too.
I have followed the instructions on the email, but I simply get a holding page with nothing happening when I follow the link.
Meanwhile, my account is on hold.
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