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alexandernovikov
Community Member

How long does an identity verification take?

Hi!

 

Was just asked to do identity verification call, did it, how long does it take for my account limitation (inability to bid on projects) is removed? They said up to 48 hours, is it really that long? Don't want to interrupt my marketing efforts for that long... Is there a way to speed up please?

 

Alexander

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Alexander,

Just to confirm that the review process can take up to 48 hours. I`ve also escalated your concern to our team and one of our team members will review your details as soon as possible. Once the review is completed our team will reach out to you with the results. Thank you.

~ Goran
Upwork
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