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How long it may need to get back the connects after closing a job?

rafsun_ug
Community Guru
Rafsun S Member Since: Feb 10, 2018
1 of 6

Hello Upwork Experts,

Take my best regards. Could anyone please inform me that how long it may need to get back the connects after closing a job? Some jobs are closed which I applied. But I didn't get back the connects yet! Thanks in advance. 

yitwail
Community Guru
John K Member Since: Feb 17, 2015
2 of 6

FYI, you only get back connects if a job was closed AND no one was hired. Also, although I'm not sure about this, if the job is closed after the billing cycle changes, you might not get the connects back.

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jr-translation
Community Guru
Jennifer R Member Since: Sep 15, 2017
3 of 6

John K wrote:

FYI, you only get back connects if a job was closed AND no one was hired. Also, although I'm not sure about this, if the job is closed after the billing cycle changes, you might not get the connects back.


Not entirely true:

"If a job post has been removed by Upwork for a Terms of Service violation, the Connects used on that proposal will be returned for you to reuse."

jr-translation
Community Guru
Jennifer R Member Since: Sep 15, 2017
BEST ANSWER
4 of 6

This will be after the change:

 

"If a client closes their job without hiring or a job is removed by Upwork for violating our Terms of Service, your Connects will be returned."

View solution in original post

rafsun_ug
Community Guru
Rafsun S Member Since: Feb 10, 2018
5 of 6

Smiley Sad I thought those will be returned to me. But this is only for those job which was closed without hiring anyone! Smiley Sad

jr-translation
Community Guru
Jennifer R Member Since: Sep 15, 2017
6 of 6

Rafsun S wrote:

Smiley Sad I thought those will be returned to me. But this is only for those job which was closed without hiring anyone! Smiley Sad


Well, I know how it feels to use connects on jobs without hire. But we manage to identify something that everyone can agree on will be better after the change. Smiley Wink

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