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louiseupwork
Member

How many freelancers are experiencing a decline in contracts after Upwork's unconscionable 20%

How many of us are experiencing a serious decline in contracts since the **Edited for Community Guidelines** fee increase Upwork gave itself w/o having added ANY value to the site?

 

More importantly, what is the value of 20% of nothing if we are not earning b/c Upwork's greed requires us to charge more than the traffic will bear? 

 

How long before Upwork's epic fail - excessive skimming, deeply **Edited for Community Guidelines** search tools, willful blindness to the dangers of forcing users to share personal information and confer the kind of access a huge corporate client wouldn't expect without a $50K retainer agmt - prompts some real competition a la Elance, the best site for legal work? 

 

If I was a coder, I would be moving heaven and earth to create a facsmile of Elance, which was ultimately much safer and much more effective for all concerned.

 

Hurry up, coders! 

 

 

 

 

19 REPLIES 19
lysis10
Member

I actually made 5 figures in May (was surprised about that) but made significantly less in June. This month is back to killing it. My bestest favoritest client is back this month, and these months I am so happy cuz the work is a good 2-3 weeks long so I can relax.

 

August is usually one of my best months, so I'm looking forward to another good month.

 

btw, if you were a coder you would realize that making a competitor site would take several months and millions in startup costs and marketing.

mwiggenhorn
Member

I have no problems with the new few structure.  I did have someone off the platform offer me work.  They take 40%.  I said no thank you.

You are not the only one, even I'm also not getting any new projects. Right now there are 74 proposals which I sent already but nothing working out for me. 

 

And let me tell you, I'm Upwork top rated freelancer with 100% Customer Satisfaction Score.

 

 

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petra_r
Member


@Louise M wrote:

How many of us are experiencing a serious decline in contracts ?


 Not me. I just spent the last half hour responding to a bunch of invites, mostly declining because I am extremely busy this week and next.

iaabraham
Member

This month has been one of the worst for me. No new clients, no legitimate job invites, and two long-term clients have completely stopped giving me work. I can only guess it's because of the new payment processing fees.

 

I am working with past clients that I don't like (out of desperation).

 

And I've had a couple of people ask me to work off the platform.

Maybe its because it's summer?  Kids are out of school.  Families take vacations?  Might be a good idea to revisit this in 6 months to a year.  More reliable data, perhaps?

Keep in mind, Kim, that I am comparing this month to previous Junes & Julys, as well as the holiday seasons. So yes, this is still one of the worst months for me. The only months that beat it are those where I was seriously ill or travelling.
kwtse
Member

I didn't have many new projects since coming on-board Upwork, most clients are people that I have worked with since Elance. I guess it really varies by the industry and nature of work your clients require.

 

Anyway, the previous few comments disregarded the cold hard truth that you mentioned: there is no added-value to the site, and yet the fee structure increased again. I don't think anyone in the right mind can dispute that.

 

If you are getting work, its because there is a demand in the market, but it doesn't justify the service fees hike over and over, when there is no improvements in functionality, or visible marketing efforts. LOL, it is indeed, **Edited for Community Guidelines**.

mthornton-cpc
Member

I've had a surprsingly busy workload since the rates changed. A couple of larger projects, quite a few smaller ones, some repeat clients. It's always a bit of an up and down in terms of month to month, that's just the nature of freelancing. Perhaps I've been lucky lately, perhaps I've been doing more efficient targeting in the marketplace, but the new clients I've worked with have been delightful, too. I even received an unexpected bonus today because I turned something around quickly and the client appreciated it. Plus, I successfully negotiated with a client about increasing the rate on a job when I got the files and realized it was a larger job than the posting described. When it's my turn to complain I usually take advantage, but I'm pretty happy with my current state of affairs. 

versailles
Member

I experienced no changes since Upwork hiked its rates. June was very good despite the fact that I raised by rates (to meet Upwork and over).

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"Where darkness shines like dazzling light"   —William Ashbless
elaine61
Member

Who can we complain to? Does it fall under 'unfair labor practices'? It's ridiculous. I also came from Elance and never experienced anything like this. 20%??? !!! Are they kidding ?


@Elaine R wrote:

Who can we complain to? Does it fall under 'unfair labor practices'? It's ridiculous. I also came from Elance and never experienced anything like this. 20%??? !!! Are they kidding ?


Unfair labor practices relate to employees. You are not an employee--you are a customer purchasing a service from Upwork or not as you choose.

 

I haven't had time to take on new work here lately, but my invitations seem to have escalated over the past few weeks. 

I'm purchasing a service?? I thought my clients were purchasing my services.

 

I'm not complaining about not getting invites. I'm complaining about the 20% gouge. At Elance, the fee was 8.75. Upwork increased it to 10., then doubled it to 20%. You don't think that's unreasonable? 

 

It must be nice to be above it all...

You don't see the service? You sit on your butt and flip through leads that are handed to you. You are then given a way to take payments and sell to other clients without lifting a finger. Take a wild guess how much you think that would be if you didn't have Upwork. 


@Elaine R wrote:

I'm purchasing a service?? I thought my clients were purchasing my services.

 

I'm not complaining about not getting invites. I'm complaining about the 20% gouge. At Elance, the fee was 8.75. Upwork increased it to 10., then doubled it to 20%. You don't think that's unreasonable? 

 

It must be nice to be above it all...


Yes, you are absolutely purchasing a service. Upwork does your marketing. UpWork manages your invoices. Upwork ensures that you get paid, as long as you follow certain procedures. That's a service that you're purchasing for 20/10/5% of your earnings through the site. If the service is valuable to you, you keep purchasing it. If it isn't, you stop purchasing it and find clients on your own and handle your own invoicing and collections.

 

I do not think it's unreasonable. I think it would be unreasonable for Upwork to continue to invest a lot of time and resources into small projects that were not netting it any profit.

 

It is, in fact, nice to be able to recognize the service for what it is, recognize my ability to use it if it works for me and stop if it doesn't, and just continue to make money. If you consider that "above it all" I don't know what to tell you. To me, it's just basic business sense. 


@Elaine R wrote:

Who can we complain to? Does it fall under 'unfair labor practices'? It's ridiculous. I also came from Elance and never experienced anything like this. 20%??? !!! Are they kidding ?


There is nobody to whom you can complain. Or you may complain to everyone, but I don't see what it would change. Upwork has made a decision, a lot have complained but Upwork implemented its decision.

 

With or without this rate hike, this platform works for some and doesn't work for others. While the reasons may vary, it's up to each person to do what is the best for them.

 

If you are doing something which doesn't work for you, like selling your services on an online platform for instance, stop doing it, and start doing something that works for you.

 

Or you may keep doing what doesn't work for you. And complain.

 

 

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"Where darkness shines like dazzling light"   —William Ashbless

Looks like only Community Gurus are having good time here on Upwork 🙂
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The "Community Guru" title means nothing. I'm one and I'm not having a good time here.

I tend to complain a lot but I'm honestly having a bad month. And what's worse is the quality of job posts continues to decline.

 

**Edited to add: That being said, there is a chance that I'm just having unlucky period and that it has nothing to do with the fee increase. I still have a few great long-term clients. Maybe things will pick up in August...

I concur it's been a bad month and that the job postings do seem to be lacking in quality lately. 

I am hoping that things start to pick up soon...