How often do you have to do "Re-Verify Your Identity"?

[phuongdo]

Hi guys,

I was wondering how often Upwork asks you guys to do the re-verifying thing? For me, it is way too many. I just did one less than 30 days ago, and today I get one more. It will be the 3rd time for me this year.

@Upwork, can you also answer this question? It is ok for me to do it, but 3 times a year? I don't get it.

Thanks,

Phuong

[g_vasilevski]

Hi Phuong,

Based on various indicators freelancers may occasionally be asked to verify the information on their profiles again. Please keep in mind that we also have different verification processes.

I checked your account and can confirm that the verification requested from you is not the same as the one you`ve already completed.
If you have any additional questions you can follow up on your ticket directly as well, our team will assist you further as soon as possible. Thank you.

[phuongdo]

Hi Goran,

Thanks for getting back but to me, they are just the same, same email notice, and a link to do a video verification. I still don't get it. But I guess I have no other option?

Thanks,

Phuong

[g_vasilevski]

Hi Phuong,

I understand your frustration with this and would like to confirm that trust and safety is our priority on Upwork. When you`re ready please follow the instructions shared with you on your ticket.
If you have any additional questions feel free to post them directly on your ticket. Thank you.