How often is your Job Success Score updated?

[Ashley S]

It's been around a month since my jss was updated and I have done many successful jobs since then, I was just curious when it should be updated? 

[Ryan C]

Hello Ashley,

The Upwork system takes snapshots of your six-, 12- and 24-month history in the marketplace and calculates a score for each. The bestscore out of these moving time windows is displayed on your profile and updated about every two weeks. To learn more about this, please click here.

[Petra R · Accepted solution]

She asked how often it is updated, not how it is calculated...  The answer to which is every 2 weeks, tomorrow is the next Update.

It is every second Sunday, at some time in the afternoon (UTC)

Ashley, I wouldn't hold my breath for a massive increase, your last job ended with the client knocking marks off for quality and skills, which usually goes with also reduced private feedback.

The only time I had a 4.6 (my lowest ever) my JSS went down 7 % (but the private feedback will have been considerably lower, after I essentially, in not so many words and slightly more diplomatically, called the client an idiot...)

[John K]

Ashley, to the best of my knowledge, it's *always* updated every other Sunday. If you look at your My Stats page, right below the big circled Job Success percentage, it should show a 'Last updated' date.

[Akshay N]

The job succces score gets updated in two cycles. 1st in every 14 days. And the 2nd changes at the end of every month around 27-28.

[Ashley S]

Thanks for the help everyone! It did update two weeks ago on Sunday. I guess my score had just hadn’t changed. It’s been about the same for four weeks now.

[Jennifer M]

It's only  a few more hours until D Day. Be careful what you wish for!