How to Add Money to Upwork Account for Refund

[leethedesigner]

Hi I would like to refund a client but I am short on my upwork balance as fees have already been deducted. Is there a way to add money on my upwork account in order to give my client a full refund? Thanks

[petra_r · Accepted solution]

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Maria Lira Fe B wrote:

Hi I would like to refund a client but I am short on my upwork balance as fees have already been deducted. 

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Upwork will add the fees back. So if you were paid $100 for example, and after fees were left with $80, you still refund $100, it takes $80 from the balance and refunds the $20, so the client gets their $100 back.