Nov 16, 2020 11:24:16 AM by Hannah F
I am Top Rated and recently had a horrible experience with a client. They have not yet left a review but in the event that they do I would like to know how to contact Upwork to utilize my one strike as a Top Rated freelancer. I am not sure how to contact them to do this. Thank you!
Nov 16, 2020 11:28:46 AM by Petra R
Hannah F wrote:I am Top Rated and recently had a horrible experience with a client. They have not yet left a review but in the event that they do I would like to know how to contact Upwork to utilize my one strike as a Top Rated freelancer.
Follow the steps outlined here
Nov 16, 2020 11:29:39 AM Edited Nov 16, 2020 11:31:21 AM by Preston H
Of course you should save the use of this perk until you really need it.
If you get a less-than-perfect-five score, that doesn't mean you got a bad score.
I definitely wouldn't recommend removing any feedback simply becaus it was over 4 but less than 5.
Anything above 4 is a good score.